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Roam Roof & Solar Privacy Policy

Roam Roof & Solar takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information. For an overview of roamroof.com privacy practices please read below.


Overview

We are strongly devoted to defending the privacy of your personal information. The policies below are relevant to the roamroof.com website (“Website”) created and maintained by Roam Roof & Solar (collectively “Roam Roof & Solar,” “we,” “us,” or “our”). We have established this privacy policy (“Privacy Policy”) to inform you of the type of personal information we may collect throughout your visit to the Website, why we collect your information, what we use your personal information for, when we may provide your personal information, and how you can control your personal information.

By visiting our Website, you are complying with the practices expressed in our Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website. We may, from time to time, revise this Privacy Policy, and the date of the last revision will be available at the bottom of this page. Your continued use of the Services after changes have been posted will constitute your acceptance of such changes.

If you have any questions about this Privacy Policy, please contact us at [email protected].


Information We Collect

Roam Roof & Solar adheres to the highest standards of ethical practices and is devoted to protecting the privacy of all users of our Website. Our privacy policy is straightforward: except as described below, we don’t sell, barter, or rent your personal information to any organization or individual outside of Roam Roof & Solar. We only collect the information necessary to provide the services you’ve requested.

Personal Information
We collect and store information that you enter into this Website or provide through our Customer Service team. For example, when you submit a form or request an estimate, we may collect: name, address, email address, telephone number, and any other information you voluntarily provide. This information is used to respond to your requests, schedule appointments, and provide customer service.

Personal information may also be collected in certain sections of the Website where you intentionally provide it, such as contact forms or customer service requests. Some of this information may also be used to contact you about services, special offers, or updates, unless you have opted out of promotional communications.

Anonymous Information
During your use of the Website, we may collect certain information that does not identify you individually (“Anonymous Information”), such as traffic data. We collect and store certain information each time you visit the Website, including your IP address, browser information, and referring site domain name. This information is used to analyze and improve our Website and user experience.

Cookies
Like many websites, we use “cookies” — small files stored on your computer’s hard drive by your browser. Cookies help us recognize returning visitors and improve your browsing experience. Most browsers accept cookies by default but allow you to disable them. We recommend keeping cookies enabled for the best experience on our Website. We do not use spyware on your computer or use cookies to retrieve information without your knowledge.

We may occasionally receive cookies from third-party companies advertising on our behalf. We do not control these cookies, and they are not subject to our Cookie policy.


Children’s Privacy

Roam Roof & Solar does not knowingly collect personal information from anyone under the age of 18. Our Website is not directed at children under 18. If you are under 18, please use this Website only with the involvement of a parent or guardian and do not submit personal information.


How We Use Your Information

Apart from what is described in this Privacy Policy, we do not sell or disclose information about your personal usage of our Website or your Personal Information to any unaffiliated third parties. We use the information we collect to:

● Respond to your questions, comments, or service requests
● Schedule appointments and provide service updates
● Fulfill requests and notify you of project status
● Provide important updates about new services or offers we think you may find valuable


Disclosure of Information

Unless we have your consent or are required to do so by law, Roam Roof & Solar will not sell, share, or give away the information we collect about users.

We may disclose information if we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of Roam Roof & Solar or others. We may also disclose information in the event that a third party acquires Roam Roof & Solar or its assets.


Third-Party Links

Our Website may contain links to third-party websites not controlled by Roam Roof & Solar. These websites may have different privacy practices. Roam Roof & Solar is not responsible for the collection, use, or disclosure of information on those sites.


Security

Roam Roof & Solar maintains security measures to protect against the loss, misuse, and alteration of information under our control. Roam Roof & Solar makes no representations or warranties regarding the absolute sufficiency of these measures and shall not be responsible for any damages resulting from a lapse in compliance with this Privacy Policy.


Business Transfers

In the event that another company acquires Roam Roof & Solar or its assets, we reserve the right to include user information among the assets transferred to the acquiring company.


Applicable Law

Information submitted to this Site will be collected, processed, stored, disclosed, and disposed of in accordance with applicable U.S. law. By providing us with your information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms, and consent to the processing of such information. If you do not consent, please do not use this Site.


Data Controller Rights

Roam Roof & Solar processes Personal Data as both a Processor and as a Controller. You can contact Roam Roof & Solar at any time to:

● Request access to information we have about you
● Correct any information we have about you
● Delete any information we have about you


SMS Disclosure

Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can opt out at any time by replying STOP or reply HELP for more info. You may review our Privacy Policy at https://roamroof.com/privacy-policy/ to learn how your data is used. Your privacy is our priority.

By clicking “Submit,” I agree to Roam Roof & Solar’s Terms of Service and Privacy Policy.

Roam Roof & Solar: Thank you for opting in to receive SMS messages from us. Message frequency may vary. Message and data rates may apply. Reply STOP to stop receiving messages. Reply HELP for more information.

Roam Roof & Solar: For help or information, please contact us at (254) 877-7663. Reply STOP to opt out of messaging.

Roam Roof & Solar: You will receive no further messages from us. If this was an error, reply UNSTOP to continue receiving messages.


Opt-Out and Correction

You may opt out of receiving promotional emails and newsletters at any time. We provide an opt-out option at the point where we request your information. You may also follow the “unsubscribe” instructions included in any promotional email we send.


Changes to This Policy

Roam Roof & Solar reserves the right to amend this Privacy Policy periodically. We encourage you to review this page each time you visit our Website to stay informed of any updates.


Questions

Questions regarding this Privacy Policy should be directed to Roam Roof & Solar Customer Service, or sent by email to [email protected].

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